Don't miss this month's healthcare insights round up, including an invite to our new Medicare Advantage webinar
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What Medicare Advantage Members Really Want 

Webinar: October 5th at 2pm EST

It is predicted that Medicare Advantage will be the most profitable line of business for payers in 2026. With the rapid growth of this market and new competing plans looking to attract eligible beneficiaries, it is critical to understand and live up to member expectations.

 

Join us for a complimentary webinar where we’ll dive into this evolving market and explore insights directly from Medicare Advantage members. During this session, we’ll cover the following:

  • How do consumers learn about Medicare Advantage coverage?
  • What are the key drivers of satisfaction and retention for members?
  • What should be the key focus areas for Medicare Advantage leaders?
  • What opportunities exist for brand differentiation?
  • And more….

Don’t miss this essential session on October 5th at 2pm EST. Register today >

Register for the Webinar >>

Press Release

2023 Medicare Advantage Study Results

According to the 2023 U.S. Medicare Advantage Study, most Medicare Advantage plans are performing well on the basics, yet there are opportunities for improvement in the areas of ease of finding care, care coordination and innovation around digital self-service.


READ MORE>

Blog Post

The Customer Service Revolution

In today's fiercely competitive market, brands are constantly searching for ways to differentiate themselves and capture the attention of new consumers. But how can they truly leave a lasting impression? The answer lies in the transformative power of unforgettable experiences. 


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Coming Soon: Telehealth Insights 

telehealth Insight

The J.D. Power U.S. Telehealth Study, which analyzes patient satisfaction with their telehealth experience, publishes later this month. Subscribers will have access to critical benchmarking information and insights into the dominant factors that drive patient satisfaction on September 26, and our national press release that will include high level study findings will publish on September 28. 

 

LEARN MORE > 

Fielding Announcements

2024 Telehealth Satisfaction Study

Fielding begins September 2023

2024 Commercial Member Health Plan Study

Fielding begins September 2023

2024 U.S. Pharmacy Study

Fielding begins September 2023

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