As Auto Insurance Premiums Spike, Some American Drivers Choose the Risk of Being Uninsured Over Financial Hardship
Auto insurance is meant to protect drivers from many of the financial risks associated with driving. But as premiums have soared seemingly overnight, American insurance customers have had to make the difficult choice between their monthly budget and peace of mind on the road.
Press Release
Home Insurer Exodus from Several States Creates Challenges and Opportunities Catastrophic events, rising costs and regulatory pressures have strained P&C insurance business models. How has this impacted home and renters insurance customers?
2023 Independent Agent Satisfaction Study Themes Preview
The 2023 U.S. Independent Agent Satisfaction Study publishes this week. Get a sneak preview of the themes subscribers will explore when they access study results on September 27th.
Brands Making Customers Work Too Hard—and it’s Affecting Customer Loyalty
In the modern customer service environment, easy and frictionless make for a winning combination, but engaging with customer service can feel like way too much work for many customers.
