The volatility of the vehicle market is a trend that isn't going away, and it's causing quite the headache for auto insurance carriers. With the right data, however, this doesn’t have to be a battle. On this episode of the Insurance Intelligence Podcast, the team explores how precision underwriting can be achieved despite continuous market chaos, how both carriers and consumers benefit from leveraging the right data, and predictions for what’s coming next for the industry. Join the conversation.
Claims Intelligence
Boost Satisfaction by Matching Communication Preferences
When an insurance customer has a claim, it is a key “moment of truth” that can make or break the relationship with their carrier. The way insurers communicate with claimants throughout the process plays a big role in maintaining strong relationships and building loyalty.
What strategies can insurers adopt to identify and prioritize customer communication preferences?
Bonus Podcast Series
AI + Insurance
In response to the strong engagement during our AI + Insurance event, we took the opportunity to reconnect with a number of our panelists for bonus AI + Insurance episodes of our podcast. You can access the first three conversations now:
AI + Adoption
A Conversation with Eric Himmelberg, Systems Strategist at UNICO Group
AI + Regulation
A Conversation with Scott Kosnoff, Partner at Faegre Drinker Biddle & Reath LLP
AI + Regulation
A Conversation with Lindsey Klarkowski, Policy Vice President at NAMIC
Shopping Intelligence
Catch Up on the Latest Trends
In the latest installment of our Quarterly Insurance Shopping Trends series, Stephen Crewdson recaps the trends of shopping and switching auto, home and renters insurance during Q1 of 2025.
And if you missed the Q1 LIST Report, get your copy below.
The Latest Headlines
Check out recent J.D. Power insurance insights in the news:
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