September 10 - 11, 2025 | Denver, CO
About
This year's conference will feature a slightly different schedule of events from years past. Be sure to review this year's schedule as you make your travel plans.
This prestigious, client-only gathering promises two days of dynamic keynote speeches, insightful presentations from industry experts, unparalleled networking opportunities, and so much more. Tailored specifically for J.D. Power clients and select guests, this conference is your gateway to connecting with top-tier experts, industry peers, and visionary leaders from the utilities sector. Don’t miss this opportunity to be part of a truly transformative experience!
Wednesday, September 10
9:00am | Check-in & Networking
10:00am | General Session
12:00pm | Lunch
1:00pm | General Session
4:30pm | Sessions Conclude
6:00pm | Offsite Networking Experience
Thursday, September 11
9:00am | Check-in & Networking
10:00am | General Session
12:00pm | Lunch
1:00pm | General Session
2:30pm | Sessions Conclude
HI! HIGHLIGHTS & INSIGHTS
by J.D. Power Global Business Intelligence
Your go-to source for important consumer data and burgeoning trends shaping the service industries.
Powering Up Performance: Utility Industry Best Practices You Can Use Today
By Marketing Team
1 October 2025
Effective operations in the utility sector hinge on many things, including clear communication,...
From Data to Decisions: The Power of Key Account Research for Utilities
By Marketing Team
2 October 2025
Understanding utility key account customer needs and preferences is crucial for developing...
Life Insurance Digital Experience: One Year Later
By Craig Martin
9 October 2025
With the recent publish of the J.D. Power 2025 U.S. Individual Life Insurance Study, we set out to...