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Conversations with Service & Support Leaders

Join Mark Miller, Customer Service Advisory Practice Leader at J.D. Power, as he discusses service strategies & best practices with Certified customer service & technical support teams. Listen in as he provides more insight into this ongoing series:

Welcome to Conversations with Top Performers
1:05

Select a video below to join the conversation and keep an eye for new episodes.

Leverage the same best practices certified brands are using.

With 350+ best practices in our toolbox, we’re ready to help you to identify target areas for improvement and build a roadmap for success.

Your J.D. Power Team

We’re here to help you

MarkMiller
Mark Miller
Practice Leader, Customer Service Advisory
ScottKillingsworth
Scott Killingsworth
Director, Customer Service Advisory

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