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J.D. Power Technology, Media & Telecom

Introducing the Telecom Digital Experience Study


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DIGITAL SOLUTIONS

Telecom Digital Experience Study

The J.D. Power Telecom Digital Experience Study assesses the digital experience provided by Wireless Carriers and Internet Service Providers.

The study analyzes customer perceptions of mobile apps, measures the impact of improvements on user engagement, and includes expert evaluation of overall digital proficiency.

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Questions?

Contact our team if you have questions about the Telecom Digital Experience Study or how to incorporate our data and analytics into your customer strategy.

For general inquiries, please click here.

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Jon Sundberg
Senior Director, Digital Solutions
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Chris Coccio
Account Director
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Guy Cacciarelli
Senior Account Director
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David Zierman
Global Account Executive

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