Assisted Living/Memory Care Senior Living Communities See Stronger Family Member Satisfaction Since Pandemic, J.D. Power Finds
Senior living community residents and their family members are largely satisfied with their related experiences, particularly those in the assisted living and memory care segment, in which overall satisfaction scores are up significantly this year. According to the J.D. Power 2024 U.S. Senior Living Satisfaction Study,SM released today, overall satisfaction with assisted living and memory care communities is up 18 points (on a 1,000-point scale) from a year ago, while satisfaction with independent living communities is down 3 points.
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Hospitality
Trends Among Gen Z Hotel Guests
Technology is the name of the game: Today's Gen Z hotel guests are seeking in-room smart devices, EV charging opportunities, and positive online reviews.
The 2024 Travel and Hospitality Intelligence Annual Report will be released later this year. Be on the lookout for more information about this publication coming soon.