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JP Morgan | J.D. Power

Customer Satisfaction:

A Catalyst for Shareholder Value 

Wednesday, August 9, 11:00 a.m. EDT 

This session will ONLY be available live. Mark your calendars now.

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Join us for a captivating fireside chat with Steve Alexopoulos, Senior Equity Analyst at J.P. Morgan and Dann Allen, Senior Director, Banking and Payments Intelligence, as they discuss the pivotal role customer satisfaction plays in driving customer value. Tune in on this exclusive conversation surrounding the June “U.S. Mid- and Small-Cap Banks Money Making Playbook Update” and how customer-centric strategies enhance shareholder value. 
 
If you have not reviewed the latest edition of the J.P. Morgan’s Money Making Playbook, request a copy from Todd Morin at todd.morin@jpda.com. 

Don't miss the opportunity to hear firsthand from these experts.  

  • Maximizing shareholder returns through customer satisfaction
  • Navigating post-deposit crisis roadmap and building trust with customers 
  • Exploring the banking industry competitive landscape and who is leading the pack 

Register before August 1, 2023, and submit your questions to be answered during the live session. 

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Meet the Speakers

Steven Alexopoulos
Steve Alexopoulos
Senior Equity Analyst at J.P. Morgan
Dann Allen Headshot 150 X 150
Dann Allen
Senior Director, Banking and Payments Intelligence at J.D. Power
2019 US FS MSRB Todd Morin Headshot
Todd Morin
National Account Director – Midsize Bank Segment at J.D. Power
Register Now

Customer Satisfaction: A Catalyst for Shareholder Value

Wednesday, August 9, 11:00 a.m. EDT 

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Overall Performance
Overall rank position or overall score in your segment(s) can be compared to segment average. Year over year performance improvements may be included where trending permits.
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Factor Performance
Above-average factor ranking and scores can be compared to segment average and used in the sub-headline or within the body of the report as text or a graphic format.
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Quote
The client’s leadership may provide a quote, which answers the question, “What does customer satisfaction mean to your company?” A general quote from J.D. Power press release (not client-specific) may be included.
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Overall Rank Chart for the relevant segment(s) is required. A header image or supplemental stock images can be provided by J.D. Power or the commissioning client. Client logo is optional
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