Live TV Streaming

Our new Live TV Streaming segment helps clients achieve success in today's highly competitive and rapidly changing marketplace.

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Identify Gaps

Pinpoint areas of strength and weakness overall and by key segments to help develop actionable marketing programs.

Evaluate Data

Measure and identify the critical factors that impact customer satisfaction across regions within U.S. markets.

Make Improvements

Understand attitudes, experiences, and behavioral characteristics of customers and align improvement initiatives with core needs and desires.

Monitor Progress

Track quarterly performance within each region to monitor progress, including market share, usage, and churn.

Benchmark Results

Compare your company’s performance against competitors, the industry, and the highest performers.

“The new Live TV Streaming segment provides a deeper understanding of customer perceptions – allowing our clients the opportunity to create more engaging and innovative experiences.”

Ian Greenblatt

Managing Director & TMT Intelligence Lead

Our insights transform industries and improve consumers' lives.

J.D. Power is a global leader in consumer insights, data, analytics, and advisory services. Every day, we measure what matters and translate data into actionable insights.

We have built our reputation around uncovering and standing up for the truth. Consumers rely on J.D. Power to make them better buyers, owners, and sellers. Businesses seek our guidance on how to improve their products and strengthen their brands.

Recognition that resonates with customers.

Decades of unbiased consumer advocacy have made J.D. Power the most recognizable awards program.

Our awards continue to drive a consistent lift in consumer perceptions of brand reliability, appeal, and the likelihood of consideration. The trophy beautifully represents customer excellence and distinguishes your brand from the competition.^†