September 2 - 3, 2026 | Chicago, IL

FAQ

 

Event Details

What is the Utility Client Conference?

Exclusively for JD Power clients and invited guests, the Utility Client Conference brings together experts, peers, and strategic leaders from across the utility industry for a jam-packed two-day conference.

What is the event date?

September 2 - 3, 2026

Where will the event take place?

The event will be hosted at the LondonHouse Chicago, Curio Collection by Hilton located at 85 E Wacker Dr, Chicago, IL 60601.

What time will the event start?

To be announced.

Where can I find the event agenda?

The full agenda will be released this summer. Please check the agenda page for more details.

Hotel & Travel

Is there a discounted room rate at the LondonHouse hotel?

Yes, JD Power has secured a special room rate of $249.00 per night, plus applicable state and local taxes.

Reserve your room at this discounted rate by August 10, 2026, by clicking below.

Button-BookRoom-Teal

May I call the hotel directly to book my room?

No. All reservations must be made using the reservation link provided.

 Button-BookRoom-Teal 

When is the last day I can reserve a room at the JD Power discounted rate?

Monday, August 10, 2026

What is the closest airport?

Chicago Midway Airport (MDW) is about 13 miles away. Chicago-OHare International Airport (ORD) is a bit farther, but still close at approximately 17.7 miles away. 

How do I get from the airport to my hotel?

There are many different transportation options servicing the Chicago area, including the train, ride share, taxis, car rental and private car services.

Other Details

How should I dress?

During the conference, business casual attire is appropriate. Plan to bring a light jacket or sweater for the cool hotel temperatures.

What kind of weather should I anticipate?

The average temperatures in Chicago, IL in September is pleasant and warm. We can expect highs of 74°F and lows of 61°F. Please note that the meetings will be held indoors and can be cooler, please plan accordingly.

Can anyone attend the Executive Forum?

No, the Executive Forum is by invitation only.

Can anyone attend the Utility Client Conference?

No, the Utility Client Conference is by invitation only.

Will Wi-Fi be available?

Yes, Wi-Fi will be available throughout the conference, in and around the hotel and meeting rooms.

I have specific questions that are not addressed here. Who can help me?

For further questions, please email events@jdpa.com.