How to Build an Advice and Guidance Strategy for Your Frontline
For viewers who are hard of hearing or unable to listen to the audio for the webinar, we recommend playing the webinar recording using Live Caption in Google Chrome. Instructions for using Live Caption can be found here.
Please contact our team if you have any questions about the material presented or how to start incorporating this research into your customer strategy.
Jennifer White
Senior Director, Banking and Payment Intelligence | J.D. Power
Todd Morin
National Account Director – Midsize Bank Segment | J.D. Power
Evan Siegel
Vice President, Financial Services and Business Development | eGain
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