Join us for a welcome reception that brings together leaders and innovators from across the industry for an evening of conversation, networking, and fresh insight. Connect with peers, meet the JD Power team, and start building the relationships that will shape the discussions and decisions throughout the event.

Check-in and networking breakfast to meet fellow attendees and start the day.

Kick off the 2026 Insurance Summit with opening remarks that frame the opportunities and challenges reshaping the insurance landscape. This session will welcome attendees, outline the Summit’s focus on data-driven decision-making and customer-centric innovation, and highlight the key themes you’ll hear throughout the day. 

More details coming soon.

As vehicles become more complex, accurate and timely build level data is transforming pricing, underwriting, and claims. This session explores how deeper visibility into a vehicle’s specifications and true market value can unlock more precise risk assessment, streamline claims, and deliver meaningful value gains for both carriers and their customers.

Examine fresh insights into how consumers are embracing digital channels throughout their insurance shopping and servicing experiences—and discover what these shifts reveal about customer expectations, competitive differentiation, and the digital strategies winning carriers are using to stay ahead.

More details coming soon.

Explore how consumers are actively using artificial intelligence to simplify, personalize, and elevate their insurance experiences—and uncover the emerging behaviors and expectations shaping carriers’ AI strategies for the years ahead.

Assess the evolving role of the insurance agent—still one of the most influential drivers of customer trust and policyholder satisfaction. This panel will bring forward new insights into how agents perceive their relationships with carriers and how customers evaluate their interactions with agents, revealing opportunities for carriers to strengthen alignment, improve experiences, and differentiate in an increasingly competitive marketplace.

Gain a forward looking, data driven view of the claims landscape as we break down the latest research insights, spotlight best in class practices, and preview the emerging trends shaping the future of auto and property claims performance.

Understand how acquisition, retention, and pricing intersect to shape an insurer’s growth trajectory and customer experience. This track will surface proven acquisition strategies, emerging retention trends, and the impact that more precise pricing can have on loyalty, profitability, and long term competitive advantage.

Gain a forward looking, data driven view of the claims landscape as we break down the latest research insights, spotlight best in class practices, and preview the emerging trends shaping the future of auto and property claims performance.

Understand how acquisition, retention, and pricing intersect to shape an insurer’s growth trajectory and customer experience. This track will surface proven acquisition strategies, emerging retention trends, and the impact that more precise pricing can have on loyalty, profitability, and long term competitive advantage.

Check-in and networking breakfast to meet fellow attendees and start the day.

Recap key insights from Day 1 and preview today’s focus on data-driven decision-making and customer-centric innovation.

More details coming soon.

More details coming soon.

More details coming soon.

Gain a forward looking, data driven view of the claims landscape as we break down the latest research insights, spotlight best in class practices, and preview the emerging trends shaping the future of auto and property claims performance.

Understand how acquisition, retention, and pricing intersect to shape an insurer’s growth trajectory and customer experience. This track will surface proven acquisition strategies, emerging retention trends, and the impact that more precise pricing can have on loyalty, profitability, and long term competitive advantage.

Gain a forward looking, data driven view of the claims landscape as we break down the latest research insights, spotlight best in class practices, and preview the emerging trends shaping the future of auto and property claims performance.

Understand how acquisition, retention, and pricing intersect to shape an insurer’s growth trajectory and customer experience. This track will surface proven acquisition strategies, emerging retention trends, and the impact that more precise pricing can have on loyalty, profitability, and long term competitive advantage.